User & UX Research: Context of Use Analysis and User Requirements Engineering

We identify the actual needs of your users and stakeholders and derive precise usage requirements to establish the foundation for innovative, user-centered products.
Through a context of use analysis, we systematically examine which tasks users and stakeholders of a product actually perform and which requirements must be met for use to be effective, efficient, and satisfactory. Based on these findings, we develop a comprehensive requirements specification that consolidates all relevant demands.

Why are context of use analysis and user requirements engineering important?

• Foundation for user-centered development: You gain an understanding of the actual tasks and needs of your users and stakeholders.
• Ensuring effectiveness: Requirements ensure that the product supports the relevant tasks.
• Promoting efficiency: Considering the task structure facilitates user-friendly and efficient design.

Our offer includes:

• Collection and documentation of context of use information through interviews and/or observations.
• Derivation of usage requirements: Development and structuring of requirements based on the needs ("User Needs") and tasks of the users.
• Creation of a requirements specification: Clear documentation of user groups, tasks, and processes, as well as the requirements from the perspective of users and other stakeholders.

Your benefits:

• Solid basis for decision-making: You receive transparent and valid data to develop user-centered products.
• Increase in efficiency and satisfaction: Products that are perfectly aligned with the needs and tasks of your target groups promote productivity and acceptance.
• Comprehensive requirements: Inclusion of all relevant stakeholder perspectives in a clearly structured specification.

Our results for you:

• User group profiles: Clear definition and description of your target groups – e.g., as a basis for your personas.
• Context of use descriptions: Scenarios summarizing typical usage situations and requirements.
• Task models: Structured representation of all supported tasks ("Jobs to be Done") – for intuitive orientation and efficient project management.
• Requirements specification: A complete document that integrates the requirements of your users – and other relevant stakeholders.

Let us create the foundation for innovative, user-centered solutions together.
We look forward to your inquiry!